What needed to change
The applications had to reflect day-to-day operating needs while accounting for policy, many stakeholders and dependencies across delivery teams.
What the team did
- Led discovery with business owners, delivery teams and affected users.
- Defined the process changes, requirements, priorities and acceptance criteria.
- Supported delivery and validation through regular product decisions.
What the work made possible
Clearer requirements and shared ownership of the product from early discovery through release decisions.
This public summary describes our team's prior project experience. Organization names, sensitive details and results that are not approved for publication have been omitted.