Modernizing a global intranet across countries and business units
Business analysis, information architecture and adoption planning for an enterprise knowledge platform used across countries and business units.
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Industry experience
Professional services
Improve how knowledge, client work and operational information move across a growing professional-services organization.
The operating context
Begin with the environment, not a predetermined tool.
As firms grow, the personal practices that once kept work moving can become inconsistent. Information spreads across inboxes, documents and systems; client handoffs become harder to see; and reporting requires manual effort.
Where we can help
Common priorities in this environment.
- 01
Consistent client and project workflows
- 02
Knowledge that is easier to find and govern
- 03
Connected CRM, finance and delivery systems
- 04
Clearer operational and management reporting
- 05
A credible public website and client experience
Relevant services
Bring business context and delivery capability together.
The right scope depends on your people, systems, obligations and stage of change.
Your situation will be specific